Rent-an-Event Equipment Rental Agreement

info@rentaneventtci.com

www.rentaneventtci.com

649-246-7368

MAKING A RESERVATION

To confirm a reservation we require 50% of the total balance to be paid and a confirmed rental agreement. The 50% payment is applied towards your final balance which is due at least one week before the event (3 weeks in advance for weddings/more than one day setups/guest count over 50 persons).   If the booking is made within one week or less of the event date, payment is due in full at the time of booking.  Your order will not be considered ‘reserved’ until the above is completed.  Linens will be unpressed and can be pressed for an additional cost to be advised.

SECURITY DEPOSIT

A security deposit may be required at the rate of 15% of the total agreement amount and is due one week prior to the event, along with the balance of the total agreement amount. This security deposit is refundable once all equipment is inspected and confirmed that there are no damages. The amount will be refunded using the same method of payment no later than one day after the event. A total of the rental rate times 3 will be retained from the security deposit for damaged items. A total of the rental rate times 5 will be retained from the security deposit for missing or destroyed items. E.g if a table is missing, 5X15=$75 will be retained from the security deposit. If the security deposit is not sufficient to cover all costs, you agree to provide full payment. If the security deposit is waived, the renter assumes all responsibility and agrees to pay for all damages as outlined above.

CANCELLATION

Any items cancelled after the reservation deposit is paid will result in a cancellation fee as these items will be made unavailable to other clients at the time of booking. Cancellations within one (1) month of the event date will be charged 25% of the reservation deposit, cancellations within two (2) weeks of the event date will be charged 50% of the reservation payment.  No refund will be offered for cancellations less than 2 weeks of the event.

PICKING-UP & DELIVERY OF YOUR RENTAL

For events from 6:00am to 11:00am pickup/delivery between 6:00pm and 8:00pm the night before. For events from 11:01am to 12:00am pickup/delivery five (5) hours prior to event time specified above. Either you or someone else can pick up your order. If another person will be picking up, specify their name here ________________________________________; they will also need to know what name your order is booked under. You are responsible for any and all damage that may occur during transportation to and from your event site. Order amounts must be at least $300.00 for Rent-an-Event to deliver to your event site at a cost dependent on the delivery location on Providenciales. A quote will be provided for deliveries to other islands. Setup fees are optional and will depend on the nature of the setup; this amount will be added to the quote/agreement.

RETURNING YOUR RENTAL EQUIPMENT

For all outdoor events, Rent-an-Event must pickup equipment no later than 11:00pm.  Additional fees will apply if a later time is required or equipment is not ready for pickup. All items must be returned by the next day, one hour before the pickup time the previous day.  Picnics are to be picked up the same day.  Other agreed times can be discussed.  On return, linens must be dry to prevent mildew and free of any wax, food or confetti. Do not place damp linens in plastic bags. We ask that you scrape or rinse the plates and cutlery free of any food and empty the glasses of any liquids.

RISK OF LOSS OR DAMAGE

You assume all risk of loss or damage to the equipment from any cause and agrees to return it to Rent-an-Event in the condition received, with the exception of normal wear and tear. Rent-an-Event will determine normal wear and tear. All determinations made by Rent-an-Event are final. If the equipment is not returned to Rent-an-Event for any reason, you shall pay to Rent-an-Event 5 times the rental rate per item.

CARE AND OPERATION OF EQUIPMENT

The equipment may only be used and operated in a careful and proper manner and at the location set forth herein.  Do not relocated equipment from the delivery location unless discussed and agreed to by Rent an Event management.

BALLOONS INSTALLATION

Preparations begin immediately when orders are accepted.  This includes selecting the best design and decor needed to accomplish your goal of having a successful event. 

A 50 % payment of the total invoice is required to secure the booking.  The remaining 50% is due at least one week before the event.  If the booking is made within one week or less of the event date, payment is due in full at the time of booking.

No refunds are given for any payments towards the deposit fee, even if the deposit fee is not paid in full.

No refunds are given for any payments made towards the remaining balance of the installation order regardless of the situation. We understand situations arise that will either require the Client to cancel or reschedule their event, and although we are empathetic to those situations, we are unable to refund any payments made.

Design
We encourage you to send sample pics to get an idea of your vision.  We will do our best to accommodate your request, but we do not guarantee the setup will be identical.  Also, note that colors and sizes may vary.

Rescheduling
As long as a written notification is received by Rent an Event and the rescheduling procedure is followed, we are able to reschedule the installation. Failure to inform us by the required time for the rescheduling of an installation, may result in any/all of the following:

• The forfeiture of any payments already made

• The release of event date and time

• Termination of the contract 

The Client has the freedom to reschedule the installation with a written 7 (seven) day notice. The Client may reschedule for any date within the next 365 calendar days, subject to availability.  

Marquee Letters/Numbers

Setup is only to be done by Rent an Event.  If RaE determines that misuse of items may occur, the letters will not be left at the venue and no refunds will be issued.  Discussions of the setup placement should occur prior to the event day.  Donot move rental pieces once set up, as they are heavy, fragile and may get damaged with unnecessary rearranging.   Ideally, Marquees placement should be in a location where items will stay dry.  We do accomodate customer request for exposed locations, however, the customer assumes responsibility for outdoor setups and accepts that pickup will be the same evening as delivery by 11pm.  if inclement weather is possible, the customer must have a plan b with an alternate location to avoid damage to RaE property.  Client must ensure the placement of the marquees must be on stable, flat ground, and not above ground level.  Nothing is to be attached to marquees.

Damaged Items – Customer assumes responsibility in full.  The customer agrees to pay complete replacement costs for damaged or lost marquee letters.  Rental items must remain in the same condition they were provided.  Handprints and small smudges that can be touched up with paint are not an issue.  However, excessive markings, scratches, indents, mud, or dirt will be assessed and additional charges may occur.  Items will be reviewed by RaE and the customer will be notified within 5 days of any damages and possible charges.  Damage/replacement costs must be paid within 7 days.

Venues

It is the Client’s sole responsibility to confirm if the venue allows certain items to complete the installation.  This can include helium balloons, wall hangings, ladders, etc. prior to any payment made.  Payment(s) will be forfeited and considered non-refundable if this is not completed.

Venue Access

It is the Client’s responsibility to make arrangements for Rent an Event to have access of the venue.  They must provide relevant contact information for Rent an Event to the venue.  Additionally, the Client is also responsible for obtaining any permits, access passes, gate/room access cards/codes, wristbands for entire staff, as well as notify Rent an Event of any room changes within the venue within 24 hours. Access arrangements apply to access prior to the event for installation, as well as access to clean up, if applicable, or breakdown any equipment.  If access is denied at any time, for any reason, it may result in items not being installed punctually or adequately, and possibly not at all. If this occurs, the Client agrees that RaE will not be held liable.  Clients must ensure that the venue is suitable for their event preferences.  No changes/refunds will be accommodated if the space is not adequate.

Personal Residence

The access requirements are still applicable in regards to allowing our team access to make the installation. The Client understands that installations are done using an array of options including but not limited to command strip, removable wall mounts, etc. If there is a preference in method of installation, please inform us before making payment as it will need to be documented.  Client must ensure that the area for installation is clean and ready for setup prior to Rent an Event’s arrival.  If access is denied at any time, for any reason, it may result in items not being installed punctually or adequately, and possibly not at all. If this occurs, the Client agrees that IC will not be held liable.

Installation times vary depending on the nature of the job.  At minimum, two hours should be reserved for setup.  Longer time frames will be advised.

Disposing & Disassembling

After an event, the Client is responsible for properly disposing of any balloons.  Do not dissemble any of the rental items such as backdrop frames.

Rent an Event can remove the balloons by popping and removing them if desired by the Client at an additional cost to be advised at booking, minimum $100.00

If the Client chooses to dispose themselves after a disposal fee has already been paid, that payment will be forfeited and considered non-refundable.

The Client solely responsible for the equipment, during and after the event, until surrendered back to Rent an Event.

Damage

Any damage or vandalism that occurs to any of the property of Rent an Event during the event, including any damage or vandalism that occurs due to the Client’s guests, will result in the Client accepting sole responsibility for the property and agrees to be billed per item at the discretion of Rent an Event.

Installation

Balloon float time and lasting time varies and cannot be controlled by Rent an Event.

The Client acknowledges that some balloon decor may be affected by temperature and humidity, something that Rent an Event cannot be held liable for. Rent an Event will not be held liable for the reaction of any balloon decor due to the weather or uncontrollable acts of nature including but not limited to rain, wind, or extreme heat.

A variety of installation techniques are used to ensure the balloons are properly secured. These include tape, command hooks, weights, etc.  Please advise if you prefer not to use specific items.  RaE will do its best to ensure proper care but cannot be held liable for any damage.

It is the Client’s sole responsibility to have an alternate location available and ready in the event the original location is not able to be utilized. Failure to do so will cause the payments to be forfeited and considered non-refundable.

If dangerous weather or a natural disaster occurs that causes the venue to close and prevents the event from taking place, the Client may reschedule the installation for a different date, within the next 365 days.

If the Client cancels the event due to rain or other bad weather, not designated as “dangerous weather” or “natural disaster”, by Government officials, the Client understands that the payments will be forfeited and considered nonrefundable, however, they can reschedule.

Display & Promotion

The Client agrees that Rent an event may use the decorated display including video recordings and photographs for marketing purposes.

Outsourced Vendors

If necessary, RaE will outsource equipment and or services to other vendors to complete your event execution.  This is either disclosed in the description section of the product RaE website page/on the invoice, verbally or via email.  You agree to accept all terms and conditions of the outsourced vendor and will not hold RaE for any damages or liability.

INDEMNIFICATION & ASSIGNMENT

You shall indemnify and defend Rent-an-Event (Us) against, and hold Us harmless for, any and all claims, actions, damages, liabilities, losses and costs (including but not limited to reasonable attorneys fees’) made against Us, or suffered or incurred by Us, arising directly or indirectly out of, or otherwise relating to, the delivery, installation, possession, ownership, use, loss of use, defect in or malfunction of the Equipment. This obligation shall survive the termination of this Lease.

You shall not assign or sublet any interest in this Rental or the equipment or permit the equipment to be used by anyone other than yourself or your employees, without Rent-an-Event’s prior written consent. Rent-an-Event may use photos of products at your event for advertising purposes.

I hereby confirm that I have read and understood the entire Equipment Rental Agreement and that I agree to all the terms and conditions as provided for in the Agreement. I further confirm that all the information provided by me is true and correct and that I am authorized to commit to this agreement.